
Refund and Return Policy of FeedbackPet
Effective Date: March 17, 2025
At FeedbackPet, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your beverage, please review our refund and return policy outlined below.
Returns
We accept returns on unopened and unused beverages within 14 days of the purchase date. To be eligible for a return, your item must be:
- Unopened and in its original packaging
- In the same condition that you received it
To initiate a return, please contact us at info@feedbackpet.com with your order number and a description of the reason for the return. Our customer service team will guide you through the return process.
Note: Beverages that have been opened or consumed cannot be returned.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Please note: Shipping costs are non-refundable, and the cost of return shipping will be the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect or damaged items).
Exchanges
If you would like to exchange an item for a different product, please follow the return process and place a new order for the product you wish to receive.
Damaged or Incorrect Items
If your item arrives damaged or you received the wrong product, please contact us immediately at info@feedbackpet.com. We will arrange for a replacement or issue a refund at no additional cost to you.
How to Contact Us
If you have any questions about your refund or return, please don’t hesitate to reach out to our customer support team at:
- Email: info@feedbackpet.com
- Phone: 603-352-4633
We are here to help ensure your satisfaction with our products and services.
Meta Description:
Review the Refund and Return Policy of FeedbackPet to learn how to return or exchange beverages and receive refunds. Effective from March 17, 2025.