Payment Policy of FeedbackPet

Effective Date: March 17, 2025

At FeedbackPet, we are committed to ensuring a secure and seamless shopping experience. Our Payment Policy outlines the methods, terms, and security measures for making payments on our website, feedbackpet.com.

1. Accepted Payment Methods

We accept the following payment methods for your convenience:

  • Credit and Debit Cards: Visa, MasterCard, American Express
  • PayPal: A secure and widely used online payment platform
  • Other Payment Methods: We may offer additional payment options, which will be displayed at checkout.

All payments are processed securely through trusted payment gateways to ensure your personal and financial information is protected.

2. Payment Authorization

When you place an order, you authorize FeedbackPet to charge your selected payment method for the total amount of your purchase, including applicable taxes, shipping, and handling fees. The payment is processed only once we confirm that the product is in stock and ready to ship.

3. Pricing and Currency

All prices are listed in U.S. Dollars ($), and they are subject to change without notice. We make every effort to ensure accurate pricing on our website, but errors may occur. If a pricing error is detected, we will notify you before processing your order, and you will have the option to accept the corrected price or cancel your order for a full refund.

4. Taxes

Sales tax will be applied to orders where applicable, in accordance with state and local tax laws. The applicable sales tax will be calculated and displayed during the checkout process, before you confirm your order.

5. Payment Security

We use industry-standard encryption technology to process your payments securely. FeedbackPet ensures that all payment information is transmitted through secure, encrypted channels, protecting your data from unauthorized access. We do not store your credit card details or sensitive financial information.

6. Order Confirmation

After placing an order, you will receive an order confirmation email that includes your order details and payment information. Please review your confirmation carefully. If any issues arise with your payment, we will notify you promptly and work with you to resolve it.

7. Payment Declines

If your payment is declined for any reason (e.g., insufficient funds, incorrect card information, or payment gateway issues), we will attempt to notify you via email. You will be asked to provide an alternative payment method to complete your order.

8. Refunds

If a refund is necessary (e.g., in the case of a returned product or canceled order), we will issue the refund to the original payment method used for the purchase. Refunds will be processed promptly, but please allow a few business days for the amount to appear in your account, depending on your payment provider’s policies.

9. Fraud Prevention

To ensure the security of your payment, we may perform fraud checks on certain transactions. If any suspicious activity is detected, we may request additional verification to protect both you and FeedbackPet. We reserve the right to cancel or decline any order that raises concerns about fraud or unauthorized transactions.

10. Customer Support

If you have any questions about our Payment Policy or experience issues with your payment, please don’t hesitate to reach out to our customer service team. We are here to assist you.

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Review FeedbackPet’s Payment Policy for information on accepted payment methods, security, pricing, and taxes. Secure and seamless transactions. Effective from March 17, 2025.